Safe Chain

YOUTH SRHR PLATFORM

Rooted. Growing. Thriving.

Skip to content
TFGBV & Online Safety 2 min read Audio coming soon

If You Experience TFGBV: Evidence & Help

What to do first, how to preserve evidence safely, and where to seek help and report technology-facilitated abuse.

If you are in danger right now

Help is available. You don't have to wait.

Get help

What to do first

  1. Check your safety. If you are in immediate danger, call 991 (Police) or the 933 GBV toll-free line.
  2. You don't have to reply. Responding to threats can make them worse. You can block, mute or stop engaging.
  3. Tell someone you trust — a friend, family member, teacher, counsellor or responder.
  4. Get support. SafeChain can connect you to counselling, the police Victim Support Unit, legal aid and other services.

How to preserve evidence safely

Evidence can help with reporting and protection orders — but your safety comes first.

Important: Only save evidence if it is safe to do so. Screenshots, downloads and saved messages can be seen by someone who checks or shares your phone or computer. If your device may be monitored, use a trusted device or ask a responder for help instead.

If it is safe:

  • Take screenshots that show the message, the sender's name or number, and the date and time
  • Write down the account names, links and phone numbers involved
  • Keep a simple diary of what happened and when
  • Store copies somewhere private, such as a trusted person's device or a protected account

Please do not:

  • Forward or re-share intimate images, even as "proof" — describe them instead
  • Upload intimate images to SafeChain; a responder will advise you on how to record them safely
  • Confront the person causing harm alone

Where to seek help and report abuse

  • SafeChain Report: choose "Technology-Facilitated Gender-Based Violence (TFGBV)". You can stay anonymous.
  • Police Victim Support Unit (VSU): for threats, image-based abuse, sextortion, stalking and exploitation.
  • GBV toll-free line 933: 24/7 support and referral.
  • Platform reporting: Facebook, WhatsApp, TikTok, Instagram and others let you report abusive accounts and request removal of intimate images.
  • Counselling: online abuse can cause fear, anxiety and shame. Talking to a counsellor helps.

You deserve to be believed and supported.

Remember

You have the right to private, respectful information about your body and your health — without shame and without judgement.

Where to get help

Find your nearest youth-friendly clinic on the Services page, or use the Emergency contacts.

Want to go deeper?

For more detail, trusted partners like the World Health Organization and Zambia Ministry of Health publish in-depth resources.

Browse WHO health topics